Do you have questions about ordering, payment or our products? Check our frequently asked questions. Can’t find the answer there our customer service would be happy to help you. You can call us at (+974) 4005 2871 / (+974) 4005 2874 or WhatsApp us at (+974) 3398 7658 / (+974) 3301 5556 / (+974) 6645 4043 / between 9am and 9pm
Questions about your order, payment, or delivery?
Check our frequently asked questions!
You can order flowers from anywhere in the world to an address in Qatar. All you need is the delivery details, telephone number and a Credit, Debit or Paypal account.
Yes, definitely. Orders for special occasions can be pre-ordered online.
We are sorry you did not receive a confirmation message after your order. Please call or WhatApp us on (+974) 3398 7658.
Please contact (+974) 3398 7658 with your order number and the new delivery details.
With all orders we include a blank card. If you would like a personalised message in your card please fill in the required field when ordering and we will print it onto your card.
We can deliver your order on the same day providing it is made before 5.00pm (Qatar time).
Please contact (+974) 33987658 with a photo or details of what you require and we can arrange a customised order. Please also see the pages Customised Flower Orders and Customised Plant Orders.
Please contact (+974) 3398 7658 with your order number and we will try to arrange a substitute flower for you.
You can message us by WhatsApp on (+974) 3398 7658 or email us.
We are sorry you have not received your order yet. Please contact (+974) 3398 7658 with your order number and time that it was expected and we will look into it for you.
Upon delivery we will not tell the person who the order is from unless they specifically ask.
Please make separate orders for each delivery.
Delivery is free for items over QAR150. For items under QAR150, a delivery fee of QAR20 is added to your total. We deliver our flowers, plants and luxurious gifts all over Qatar.
We accept Credit Card, Debit Card and Paypal.
Please try another method of payment. If you require assistance please contact (+974) 3398 7658.
An OTP (One Time Password) is randomly generated by your bank and sent to your registered mobile or email address for validation of your transaction.
Due to regulations in Qatar an OTP password is needed for all transactions online. If you are having trouble with your transaction please try an alternative method, such as Paypal or a different card. If you require assistance please contact (+974) 3398 7658.
With our Weekly Flower Subscription you can have fresh flowers delivered straight to your door each week. Simply click on the link for more information.
Our floral designers will speak to you before delivery to make sure we recommend designs that match your style and also that your flower preference is in your Weekly Subscription.
Each week your flowers will be delivered in oasis foam or in a vase from Plaza Hollandi. When we exchange your arrangement/s the next week we will remove the arrangement and vase and leave you with your new delivery. (All vases remain the property of Plaza Hollandi).
Please contact (+974) 3398 7658 to extend your subscription.
Yes, you can select what day of the week and time slot you would like to receive the subscription.
Yes, you can. Our Weekly Subscription is a great gift to send to someone. Before you order please contact (+974) 33987658 to discuss the options.
- It is important to wash the vase and change the water that your flowers are in every two days, adding a small amount of flower food each time.
- Cut the stems 1cm at a diagonal angle each time you refill your vase. This will enable the flowers to drink more water.
- Ensure all flower stems are covered by the water in the vase
- Use cold water to fill your vase
- Keep your flowers away from direct sunlight and appliances that create heat
- Do not keep your flowers directly under air conditioning.
- As the week goes on remove any old leaves or flowers and throw them away.
All plants require different things to flourish. Our plants are all sent with directions of how to look after them. If you are not sure how to look after your plant please contact (+974) 3371 8320 with a photo of your order and our plant experts will be happy to give you the correct advice.
Please contact (+974) 3371 8320 with the name of the plant you would like to order and we will be able to let you know if and when it will be available.
We offer both indoor and outdoor plant maintenance. For indoor maintenance please contact (+974) 6659 0648 Please also look at our blog for more tips and tricks.
Please contact our Landscape Designer, Muayyad, to let him know what you require. Call/Whatsapp (+974) 3381 4809. Also check out the landscaping page.
If you require a large quantity of plants we are able to supply them at a wholesale price. Please contact (+974) 6699 8705.
Our garden centre has a selection of trees and shrubs and our plant nursery has a large selection. Please contact (+974) 6699 8705 for more information.
Please contact (+974) 3371 8320 with a photo or details of what you require and we can arrange a plant customised order.
You can contact us by
Weddings and Events
Should you have a complaint, kindly share photos of your order with us.
(+974) 4005 2874 / (+974) 4005 2875
(+974) 3398 7658 / (+974) 3301 5556 / (+974) 6645 4043
Or please use our contact form.
Plaza Hollandi Head Office
Al Maktab Al Qatari Al Hollandi | Plaza Hollandi
Barwa Commercial Avenue,
Type 1, Landmark 2 (Jeera Building)
PO Box 6937
Doha, State of Qatar
Office Hours : Saturday to Thursday 8am – 6pm